Service & Maintenance

Catersure understands that minimising downtime and maximising equipment life are crucial to the economics of a profitable kitchen. Our service team, based on 24-hour seven-day week call centre manned by our own, highly trained personnel both in and out of office hours, provides a fast Reactive maintenance service. Wherever possible we diagnose fault at the point of initial contact minimising downtime of the equipment and facilitating a high percentage of first time fixes.

All our technicians are trained to advanced levels and are continuously enhancing their knowledge with further training . ACS Certified and Gas Safe Registered their expertise in both gas, electrically powered appliances enables a high percentage of first time fixes.

We also provide Planned Preventative Maintenance (PPM) plans designed at a level to meet each customer’s
specific requirements.

Our other services include gas safety checks and audits, equipment asset register, life cost analyses Deep
Cleaning and asset management.

Legal PUWER factories act Insurance etc... Find details
Best option as this facilitates a Planned shut down of equipment for maintenance or alternatively at a time to best suit your needs. As with vehicle maintenance various levels of service can be covered to suit the equipmentand the business operation.

• Reactive 7 day cover
• Covering your every requirement our... Ready to service your needs
• Deep Cleaning
• It is always prudent...
• Extraction Cleaning
• Insurance. PUWER HASWWA. Schedule.
• Asset Management